Questions, answered
Pricing, scheduling, access, payment and policies, in plain terms. If your question isn't here, call us.
How much does house cleaning cost?
Every home is different, so every price is quoted individually. It depends on the size of the home, the number of bathrooms, how often you'd like us to come, and any extras. The fastest route to an exact figure is our quote form, or a call to (949) 612-1529.
For reference: the minimum per visit is $90. Cleaning the oven, racks and grill is $30–$40 and inside the refrigerator is $30–$50, depending on size and condition. Washing walls and ceilings or wiping inside cabinets is charged by the hour.
How often should I have my home cleaned?
Most of our clients choose every two weeks, which keeps a home consistently clean without the cost of weekly service. We also clean daily, weekly and monthly, and take on one-time work such as move-in/move-out, deep cleaning and post-construction clean-up.
Which areas do you serve?
All of Orange County, from Brea and Fullerton in the north to San Clemente in the south, including Irvine, Costa Mesa, Newport Beach, Tustin, Santa Ana and Huntington Beach. See the full list of cities.
Are you licensed, bonded and insured?
Yes, all three. You're protected every time a EuroPRO team is in your home or business.
Do I have to sign a contract?
No. We've never required one. We would rather earn your business on every visit. We only ask that you read our service policies and let us know when your plans change.
What if I'm not happy with something?
Tell us within 24 hours of your cleaning. We'll come back within 24 to 48 hours and re-clean the areas concerned at no charge. If you're home during the visit, just point it out to the team and they'll fix it on the spot.
Do I need to be home during the cleaning?
That's entirely your choice. Most clients aren't home; some prefer to be.
How do the cleaners get in if I'm not home?
Some clients let the team in before leaving for work. Many give us a key, which is kept locked in our office. You can leave your alarm off or share entry and exit codes with us.
Should I prepare anything before you arrive?
A quick pick-up of papers, toys, dishes and clothes lets us spend the visit cleaning, and means nothing personal gets moved out of place. If the dishwasher is empty, we'll know we can load and run it. Leave fresh linens on the bed if you'd like them changed.
Do you bring your own supplies?
Yes: Green Seal certified products, microfiber cloths and vacuums with true HEPA filters. If you'd prefer we use your own products, we're happy to, depending on the chemicals.
What about my pets?
Let us know who lives with you and anything helpful to know about them. It isn't required, but keeping pets out of the room being cleaned helps the team work efficiently.
Can I make a special request?
Of course. Let us know at least 48 hours ahead so we can plan the time and products, and allow one extra hour of cleaning for each special request.
How do I pay?
Payment is due when the cleaning is complete, by cash or check. Details are on the payment center page.
How do I cancel or reschedule?
Call us at least 24 hours ahead. Without that notice there's a $25 late cancellation fee, which goes to your cleaner, since the time was reserved for you.
Which holidays are you closed?
We're closed on all major holidays: New Year's Day, Presidents' Day, Memorial Day, Independence Day, Labor Day, Thanksgiving and the day after, and Christmas Day. If your visit falls on one of them, we'll contact you in advance to choose another day.
Can you do laundry?
If there's a washer and dryer in the home, we'll wash one load of towels and linens. Just note it when you book. We don't wash clothing.
Tell us about your home. We'll send a clear price.
Most quotes go out within one business day. No contracts, no obligation.
