The short version
- Use the website lawfully and don't try to interfere with it.
- Prices on the website and in online quotes are estimates until we confirm your booking.
- Our cleaning services are governed by our service policies, which you accept when you book.
- These terms are governed by California law, and disputes go to the courts of Orange County.
1. Agreement
These terms apply to your use of europrocleaningservice.com (the "website"), operated by EuroPRO Cleaning Service Inc. ("EuroPRO", "we", "us"). By using the website, you agree to these terms and to our privacy policy. If you don't agree, please don't use the website.
2. Using the website
You may use the website to learn about our services, request quotes and contact us. You agree not to:
- Submit false information, or another person's details without their permission
- Send spam, advertising or harmful code through our forms
- Attempt to gain unauthorized access to the website, its server or its data, or disrupt its operation
- Use automated tools to copy large parts of the website, except search engines and AI assistants that respect our robots.txt file
3. Quotes, prices and bookings
Prices on the website and quotes requested online are estimates based on the information provided. A booking is confirmed only when we agree on the service, price and time with you. The final price can change if the property's size or condition differs from the description, as explained in our service policies. All charges, including any fees, are disclosed to you before service.
4. Our services
Cleaning and related services are provided under our service policies, which cover scheduling, cancellations, fees, our satisfaction guarantee and liability. If these terms and the service policies conflict on a service matter, the service policies apply.
5. Website content
The website's text, design, logo, photos and graphics belong to EuroPRO or are used with permission, and are protected by copyright and trademark law. You may view and share pages for personal, non-commercial purposes, but may not copy, modify or reuse the content commercially without our written permission. Client reviews are shared with the reviewers' permission and reflect their own experiences.
6. Third-party links and services
The website links to services we don't control, such as Yelp, Facebook and Nextdoor, and uses Photon (© OpenStreetMap contributors) for address suggestions. We aren't responsible for their content, availability or privacy practices.
7. Website provided "as is"
We work to keep the website accurate and available, but it is provided "as is" and "as available". To the extent permitted by law, we make no warranties about the website itself, including that it will always be available or error-free. This section does not limit any warranty or guarantee that applies to our cleaning services.
8. Limitation of liability
To the fullest extent permitted by law, EuroPRO is not liable for indirect, incidental or consequential damages arising from your use of the website. Nothing in these terms limits liability that cannot be limited under California law, including liability for fraud, willful injury, or violation of law (California Civil Code §1668), or any rights you have as a consumer that cannot be waived.
9. Governing law and disputes
These terms are governed by the laws of the State of California. Before taking any formal action, please contact us so we can try to resolve the issue. Any dispute that can't be resolved informally will be handled by the state or federal courts located in Orange County, California, except that either party may bring a claim in small claims court where it qualifies.
10. Notice to California consumers
Under California Civil Code §1789.3, California users are entitled to the following notice. The website is provided by EuroPRO Cleaning Service Inc., PO Box 1243, Tustin, CA 92781, (949) 612-1529. There is no charge to use the website; charges for our services are quoted before service. To resolve a complaint or get more information, contact us first. You may also contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210.
11. Changes to these terms
We may update these terms from time to time. The effective date above shows when they last changed. Changes apply from that date and don't affect bookings already confirmed.